Thursday, January 21, 2010
So I wanted to write a thank you to the salesman and store where we had our refrigerator experience. At least to let the manager know what a good salesman he had. I know customer satisfaction and thank you's are very important where I work.
I was amazed how much work it took to research where and how to send this letter. It obviously was not a normal thing. In fact, when I eventually arrived (by phone) at the corporate office they couldn't believe I was not talking about a complaint. They just seemed shocked I wanted to write something positive. So I'll be writing my letter today, and I hope it will encourage at least our salesman, if not his boss!