hysterical but controlled ...

... so did the Gardener say about me this morning. A compliment of sorts. Our microwave had died two weeks ago, and in this day and age it's usually more costly to repair them than to replace them. It had run its lifespan, so we got a new one. It finally was delivered and installed yesterday. I wasn't home, but the Gardener assured me it had been tested. So, I plop some meat in to defrost. "What's that banging noise?" I call out to him. 

"What banging noise?"  Turns out nothing heated evenly, and the glass plate in it seemed uneven and got too hot. Things were not right. I was a bit upset. So later that evening we decide to call the company. They will call to set up a date to send a repairman out.

Suddenly I think, "What's wrong with that picture?" A repairman? I ask for the phone. I call the salesman and give him my spiel. "It doesn't sound right to me that I pay for a brand new machine, but get a repaired one."

He agreed that it made sense and he told me who to call in the morning. This morning in my phone conversation I suggested politely but strongly that the repairman bring a new machine on his truck when he comes. A few minutes later the phone rings, "We are bringing you a new microwave in the next half hour."  Yes!

When all was said and done, the Gardener, a.k.a. kind and gentle Spouse, said, "Well done my dear. It just needed a woman to take care of this ... hysterical, but controlled."

Note: the young installer asked both the Gardener and I how are days were going and answered for both of us before we could, "Well I guess I know the answer to that ... not well, huh?"  I thought to myself, if he thinks a bummer microwave is going to give us a bad day, he hasn't been around too long. Perspective ...