saying thanks

I think there's a lot of power in saying thanks. A "thank you" shows courtesy, and acknowledges the gift has been received and appreciated. And even in this day of email, texting, and FB, I still think a hand written thank you is the best! It sort of extends the celebratory life of the giving and receiving of the gift! If that makes sense. And requires a bit of effort, which is also a gift returned, in a way.

So I wanted to write a thank you to the salesman and store where we had our refrigerator experience. At least to let the manager know what a good salesman he had. I know customer satisfaction and thank you's are very important where I work.

I was amazed how much work it took to research where and how to send this letter. It obviously was not a normal thing. In fact, when I eventually arrived (by phone) at the corporate office they couldn't believe I was not talking about a complaint. They just seemed shocked I wanted to write something positive. So I'll be writing my letter today, and I hope it will encourage at least our salesman, if not his boss!

Speaking of our frig, dear friend  Lydia Grace came over the other night with a new magnet for my shiny new refrigerator. I thought the message was right on! Thanks, LG!!